Phoenix House At Citra Center, Citra, Florida

Key West, Florida
15681 US Highway 301
Citra, FL, 32113

Phoenix House At Citra Center Overview

Phoenix House’s Citra Center, located in the small city of Citra and nestled in the picturesque hills of Marion County, is a residential treatment program for adult men and women dealing with substance abuse disorders, drug and alcohol addiction, and co-occurring illnesses. The center provides gender-specific treatment which is designed to facilitate a well-rounded treatment. The program is a part of the Phoenix House organization, a non-profit provider of substance abuse treatment which began in 1967. The institution was founded by six heroin addicts and was made into a structured, effective program by Dr. Mitchell S. Rosenthal, a psychiatrist, and other licensed counselors. The organization operates at more than 50 locations across multiples states including California, Texas, and New York and currently provides addiction and evidence-based behavioral health services to more than 3,000 men, women, and children. The Florida center claims that more than 88% of its clients report not doing drugs after receiving treatment and more than 95% of its clients report that they have learned or are still learning the skills necessary to maintain recovery. Treatment at the center is customized to meet the needs of each patient and so the length of stay may vary from a week to a year depending on the needs of the client. Additionally, the center provides various levels of care including adult detox and stabilization, residential treatment services, and prevention services.

Accommodation And Food

The center is located in the hills of Marion County and is south of Gainesville. Surrounded by beautiful, natural scenery, the treatment center is capable of accommodating up to 123 people and clients are housed in gender-specific rooms. Each room may take up to 6-10 clients. The rooms are furnished with lamps, dressers, and twin beds. The center aims for a well-rounded experience and offers the residents tennis and volleyball courts, workout equipment, a swimming pool, and a fitness trail.
Meals are served to the clients thrice daily. Food is served in the facility’s dining hall and healthy snacks are offered. Other treats and sodas can be gotten from the vending machine on-site.

Treatment & Therapy

The center offers various treatment and therapy options depending on the unique needs of the client. Some of these are:

  • Treatment Options
  • Adult detoxification
  • Assessment and evaluation
  • Adult residential services
  • Prevention and education services

Adult Detoxification

The detox program offered at the center is designed to help adults manage withdrawal symptoms while detoxing safely. The program included the use of evidence-based, clinically proven methods of treatment. Medically-assisted treatment (MAT) is provided by the use of medications such as suboxone and buprenorphine.

Residential Services

This is a comprehensive and wide-ranging program which provides a customized treatment solution for each patient’s needs. The aim of the residential program is to help clients obtain the skills needed to maintain recovery and develop as healthy individuals. Counseling, cognitive behavioral education, supervised recreational activities, and recovery management are all important parts of this program.

  • The following are a list of conditions treated at the facility:
  • Alcohol and drug addiction
  • Co-occurring disorders

Therapy Options

The facility offers various options of therapy which include:

  • Group counseling
  • Individual counseling
  • Relapse Prevention
  • Recovery management
  • Cognitive behavioral therapy
  • Family counseling


Phoenix House costs approximately $5,600 for a 30-day stay at the facility but this amount is subject to change as it is greatly dependent on the treatment offered. A sliding payment option is also available and this means that payment for treatment is calculated based on the household income of the patient. The treatment center is in-network with most insurance providers and clients are encouraged to use the out-of-network benefits the facility offers for insurance providers not in their network. Clients are also encouraged to contact the facility for information about benefits and coverage. The center has different lists containing insurance providers in-network with them and the specific state.

Some of them include:

  • Blue Cross Blue Shield
  • Aetna
  • Cigna
  • Beacon Health
  • United Behavioral Health

Self-payments plans are also available to clients if needed. Payments can be made through credit cards, cash, cheque, and even credit union.


The facility is accredited by the CARF (Commission on Accreditation of Rehabilitation Facilities) and a BBB (Better Business Bureau) accredited charity organization.

Phoenix House Advantages

The house offers an aftercare or discharge plan which might be an outpatient program that is offered in the facility’s locations at Tampa and Brandon or a transitional living program.
In entirety, the treatment house offers a well-rounded and comprehensive treatment program for clients suffering from substance abuse addiction and co-occurring disorders. With an environment that functions solely on individualized and evidence-based treatment, patients registered in the facility are given the necessary care and tools to help ignite willingness and determination to attaining early and complete recovery. Clients seeking a treatment center with decades of experience and a solid and affordable foundation to begin treatment will find Phoenix House to be a good option.


Benjamin R. Nordstrom – C.E.O and President

Benjamin who has been working with the facility since 2015, has held previous positions including CCO (Chief Clinical Officer). He holds a Doctorate degree from Dartmouth where he majored in Medicine and a Doctor of Philosophy degree from the University of Pennsylvania majoring in Criminology. He went to the New York State Psychiatric Institute where he completed a training in Addiction Psychiatry and the Columbia University Medical Center where he completed a training in psychiatry as well. With a strong passion for helping patients with addiction disorder, Ben uses his position to help heal individuals and families challenged with such a problem.

Maria Alvarez – Senior Vice President, Florida (Executive Director)

Maria holds a Bachelor’s degree from the University of Phoenix where she majored in Business Management. Prior to working with the facility in February 2007, she served in different capacities such as Administrative and Finance Manager and more in different organizations gaining over 15 years of experience in the accounting and management field.

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